As many of you may have seen this morning on John Smedley’s Twitter, we have been working together with ProSiebenSat.1 Games to come up with solutions to some issues that have been brought up by our customers since the announcement of our publishing agreement with ProSiebenSat.1 Games in the EU Region. Together we have worked out a deal where existing customers will be able to choose whether they remain with Sony Online Entertainment or transfer to ProSiebenSat.1 Games.
Here are the tweets from Smed:
“I wanted to thank our players for continuing feedback. We’ve been listening along with our European partners at Prosieben. We’ve found a way to let existing players of our current games that are migrating over to Prosieben (EQ, EQ II, Planetside 2) keep their SOE accounts and stay with SOE. Down the road we may offer an option to move over to Prosieben. Just to be clear after these games launch on Prosieben’s service new accounts will be created on their sites. However all US and EU players can still play together no matter which service they are on.
I want to be clear that Prosieben will have better European CS and payment options IMO. That’s why we went with them in the first place. Also Prosieben has done a great job of listening and is working on changing some of their CS policies. More to come on that soon. Just going back and forth with our partners at Prosieben. I can confirm that we WILL offer the ability to migrate to Prosieben. No word on timeframe just yet, but shouldn’t take too long.”
Both SOE and ProSiebenSat.1 Games remain committed to making this transition as easy and beneficial as possible for players; more news will come in coming weeks, especially after we return from SOE Live.
Thank you for your patience.
(Comic is curtsy of @CheesePirate, and was censored from the EQ2 forums) I was really hoping I wouldn’t have to speak up on my blog about this situation, because I dislike posting negativity, and it’s rare that I do. However. I’m also not one to just sit down and let things pass by when I feel that there is something that can be done. For those who are unaware, here is the situation:
– SOE announced a deal with a company called ProSiebenSat.1 that would affect eight Europe-based SOE games. With this deal comes region locking. US players will no longer be able to access EU servers and those EU players who currently have US characters will be grandfathered in, but not future EU players. This deal carries over into future SOE titles, like EQNext, and PlanetSide 2 (for me personally, it means I can no longer access my Splitpaw characters. There’s a huge list of other consequences here).
– ProSiebenSat.1 are known for their shoddy customer service, and they’re also known for publishing the personal details of customers which is in violation of EU and German privacy laws.
– MANY people spoke up on the forums about this situation, and were banned for “excessive negativity”.
- Feedback was requested, but the deal has already gone through (6 weeks ago).
– A player even called ProSiebenSat.1 to try to get some answers since SOE has been very reluctant to say anything on the matter. They (ProSiebenSat.1) said “EU Customers will regret being considered US customers” because of all the events and marketplace items they have planned for the EU servers. In fact, it looks like the EU servers will have absolutely nothing in common with the US servers once this deal is implemented in full.
Perhaps things are not all doom and gloom, and this deal really is a GOOD thing. I fail to see it, personally. Region locks are NEVER a good thing, especially from my perspective where I play EU hours and live in Canada. In a day where games like Rift are trying so hard to allow players to stay together (free weekly server transfers, no region locking) it seems outrageous. It’s especially bad for games that have already been established. Put yourself in the position of the US military personnel who has been gaming on a EU server and now that they’re finally home, are unable to play with their friends because they must move to a US server, no longer having access. One of the major reasons any of us play these games are to be able to play with our friends, no matter where they’re from. To be able to meet people from all over the world, form bonds and learn from one another. Restrictions such as these do nothing but separate players, and having (what sounds like) completely different rule sets on US/EU servers makes me wonder for the future of our EU friends.
It has been said time and time again – companies listen to nothing but MONEY. If you disagree with this and the future of SOE games, PLEASE consider cancelling your accounts. SPEAK with your wallets. That is the ONE sure way to get your opinion across in a way that will make the higher ups listen.
(As a side note, I hold no blame to the community team of SOE nor the developers, I know this decision was not something that they personally made, but came from higher ups).
Today game update 60 was implemented, and with it a lot of pretty neat things. I do, however, have one major concern. Pictured above is what I see when I mouse over a piece of gear, and those two icons you see under the “attuned heirloom lore-equip” text are the new graphic they’ve added for adornments. Adornments are slots that you can use to add extra stats to your gear and they come in a few types including white, yellow, and red. White is a basic adornment, they’re player crafted and pretty simple and cost effective. Yellow adornments are vendor sold, they’re of a ‘legendary’ quality. Red adornments are fabled and typically come from raids although there other ways of obtaining them. My problem is the fact that when you looked at a piece of gear you could instantly tell what type of adornment your gear took based on the fact that there were words that told you [yellow adornment slot] and the like. Now they’ve switched to this weird graphic that is incredibly unfriendly to colour-blind players. I can see colours just fine and even I have issues telling that those two slots are white (it looks like grey) and yellow (looks more like tan).
Note the actual adornment itself (pictured above) – it says “slot type: white adornment slot” – that is perfect. It doesn’t matter what colour any of the text is, players can read right there that it’s for a white slot. I’m REALLY hoping SOE re-thinks their decision to use a colour based graphic in their armor pieces. It does nothing but create a hassle for those who may not be able to see it as well as they’d like.
I understand that it’s not an easy task to make sure that your game is accessible to every person out there when everyone is different, but I really do take a lot of pride in companies that go out of their way to make sure there are options for those who need them. For example, Rift uses sounds to trigger some events – but they also use text that scrolls across your screen. Great for those who may not be able to hear. When it comes to any sort of design decision it’s really important that you think above and beyond what the ‘average’ player may want – and look into those minorities. They’ll appreciate it, trust me.
Happy gaming, no matter where you find yourself.
If only I had the time. That statement haunts me even to the moment that I’m typing it out. I think we live in a glorious age where there are just SO many incredible games to play – and I just don’t have enough time for them all. It’s impossible. What am I up to these days? Well.
EverQuest: My main game at this moment in time, and has been since the progression servers launched. I am no longer playing on a progression server but have returned to my home of Drinal. I have a 90 necromancer and an 89 soon-to-be 90 enchanter. My second account is active (for now) and I’ve been playing a bard who just reached level 80 yesterday. I’ve been exploring House of Thule in all its glory, and working on my 1.0-1.5-2.0 epics. I haven’t explored much of the previous expansion (Underfoot) yet but I’m looking forward to that. EverQuest just has SO much content for players (12 years will do that) and I’ve been having a wonderful time. I’ve been doing crafting as well, and have made a few friends. I’ve stayed in my casual guild so far, but that may change in the future. I’ve been doing anniversary events which are around (along with Fabled spawns) until April 26th. For those who say you can never go back – I say yes you can.
EverQuest II: I’ve done little to nothing since DoV released. I’ve obtained 1 flying mount and done a few public quests for gear on both the troubador and the warden. I did do the chrono portal quests that were released as a tribute to EQ1, but aside from that EQ2 has barely been on my radar. I keep wanting to go back but I can’t find (aside from housing and crafting) what it is I’m looking for when I play. For now I’m still drifting.
Rift: I’ve got a level 21 as my max level character at the moment, along with a handful of crafting alts. I haven’t really touched the game that much, I’m still in the starter area. I have decided to sign up for a 6 month subscription because I know I will be back when time allows and the $10/m deal was just too good to pass up. When I’ll actually have the time, I just don’t know.
Vanguard: Yes, still playing. These days I’m mostly doing diplomacy quests or crafting and not that much adventuring. It’s not a bad thing, it’s a time restraint thing. If I had more time I’d play more. This is still one of my all time favorite games.
The Sims Medieval: Love it. Need more time to play it. My kingdom is doing well. I have a tavern, a market, and I created some sort of spy outpost along with NPC to run them all. I haven’t played anyone but the monarch yet, but I’m excited about switching and seeing what other personalities I can uncover.
If I had the time I’d also be brushing up on the handful of games that I’ve got collecting dust. STO comes to mind, Wizard 101, Guild Wars, Dragon Age II (which I bought and haven’t even installed yet on my PC), Free Realms (both PS3 and PC versions), LotRO (which I have been neglecting badly), Magicka, Minecraft, and Recettear. How can we NOT be amazed by the fantastic games we’ve got available to us.
What is your game of choice at the moment? I expect my game-play to also decrease significantly over the next little while. My birthday is coming up, and with it a new Kindle (replacing my sony pocket e-reader) and a new Ipad 2.0 (replacing my ipod 1st gen), I also picked up a kinect, and have been having fun with their work out programs. PLUS spring has finally started, and I expect to be out and about with my camera and a good book – well, as soon as all this rain lets up of course.
Happy gaming, no matter where you find yourself!
You won’t be able to pre-order from Sony until the 18th but that hasn’t stopped game stores from opening their doors. Here are the product details given from Gamestop –
The latest addition to the monumental MMORPG franchise, EverQuest® II Destiny of Velious presents an unmatched all-in-one compilation pack loaded with the groundbreaking EQII base game, seven thrilling expansions and three exciting adventure packs. New and veteran players are transported to the legendary Great Wastes of Velious, where towering dungeons, dangerous beasts and epic storylines provide the ultimate MMO experience. EverQuest II Destiny of Velious launches its adventures into the sky delivering impressive new features and gameplay, including flying mounts. Following the events of Sentinel’s Fate, the twin Swords of Destiny, Soulfire and the Qeynos Claymore, have been drained of their powers, setting the stage for the destruction of the EverQuest universe. The prophecy known as Age’s End begins to unfold in the legendary continent of Velious and it is here where the war for Norrath will arise. For there to be any chance to save Norrath, the Swords of Destiny must be restored. Norrath’s guardians who undertake this burden will be tested by labyrinthine dungeons, the harsh Velious tundra and powerful creatures. To succeed would mean ultimate glory. To fail would mean annihilation.
- Standard of the Dain Cloak – Animated glowing hammer cloak
- Four Different Velious Portal Paintings – Paintings with teleportaion powers
- 30-day subscription for new accounts
- Flying mounts – Soar high above Norrath and explore EQII like never before
- More than 1,000 new weapons and items – Customize your character and in-game home in thousands of ways
- Over 300 new quests – Follow the EQII storyline through the fabled lands of Velious
- Ten instanced dungeons – Crawl your way through 10 dangerous dungeons
- Four new Heritage Quests – Live the legacy of the EverQuest franchise and gain memorable rewards
- One massive contested dungeon – Good or evil, be the first to conquer the all-new contested dungeon
- Two overland zones – Journey into incredible unknown lands
- Four raid instances – Group up with 12-24 man raids for desirable loot
- A new Signature Quest line – Immerse yourself in EQII lore and get the goods
- Over 30 new creatures – Battle dangerous and fantastical enemies
- More than 100 new armor sets – Gear up in powerful armor sets